A proper informed and structured business can correctly use this system and may effectively decrease any investment risks to the customer, and, as a result, get a high return. Business/Trading instruction is sub-divided into 2 categories namely, “Limit price order and Stop loss order” and “Automatic Substitution of Buy or Sell price order” and the customers have the authority to assign the effective expiry date of each order placed. The Customer can, on a daily basis or a maximum of one week, give trading instructions (Buy or Sell). However, before this can be done, the customer must ensure that their account has enough funds (Cash) to carry out of their business transaction. For safety and convenience it is suggested that they first contact any of our Customer Service personnel and inquire about their account’s status.

A. Limit Order

The customer is able to give advance instruction to trade (Buy to Sell) or square the position whenever the appropriate time displays a market quotation which can provide a high return and/or a minimum degree of risk.

For example: When the GBP/USD exchange rate is 1.7580, the customer may set at the 1.7520 price a Buy Limit - GBP/USD in order to get a high rate of return.

B. Stop Order

The customer is able to give advance instruction to trade (Buy to Sell) or square the position whenever the appropriate time displays a market quotation which can provide a high return and/or a minimum degree of risk.

For example: When the GBP/USD exchange rate is 1.7480, the customer may set a Stop Order of Buying GBP/USD at the 1.7520 price to restrict/minimize the investment risk.

C. One-Cancel-the-Other Order(OCO)

The customer is able to make a set (2) of instructions using the advanced business order form. If one of the instructions is executed by the system, then the other would be automatically cancelled.

For example: Customer buys GBP/USD at 1.7500 and sets the presumed rate for automatic Buying & Selling (OCO) Limit order at 1.7450 (Sell Stop) and another order sell at 1.7600 (Sell Order). After one of the 2 orders is realized, the other one would be automatically cancelled.

D. Good Till Friday(GTF)

GTF is a standing order valid for a full trading week which effectively closes on a Friday. The customer can cancel the order mid-week from Monday to Friday.

Customer Inquiry

The Customer can, through the Internet, make their inquiries regarding their account, business records, and other details by simply logging on to our website and contacting any of our Customer Service personnel from Monday to Friday.

Summer Time: 09:00AM-10:00AM (New Zealand Time)
Winter Time: 10:00AM-11:00AM (New Zealand Time)
Summer Time: 05:00AM-06:00AM (Beijing Time)
Winter Time: 05:00AM-06:00AM (Beijing Time)

*Customer Inquiries may be suspended during renewal or maintenance of our systems.